HOUSE RULES
Everyone is required to observe the house rules!
For a trouble-free holiday, please read them carefully.
1. On the day of arrival, guests must hand over to the owner the personal documents required for registration (passport/ID card) and pay the owner any remaining balance for the stay, as well as the tourist tax!
2. The accommodation is available from 3:00 pm on the day of arrival and must be vacated by 10:00 am on the day of departure at the latest; other times are possible by individual arrangement. Please agree the exact time of departure with the host in good time, at the latest 2 days before you leave.
4. Please hand over the agreed security deposit in cash when you receive the key (100 € / apartment). The deposit will be returned on departure, provided that all additional costs have been settled, the accommodation has been left in good order, the key has been returned to the host and no damage has occurred.
5. On departure, the accommodation must be in the same condition as on arrival, i.e. free of damage.
6. If you cause any damage, please report it immediately to the owner on site. In minor cases, the damage is to be paid for in cash on the spot or deducted from the deposit. In more serious cases, you must notify your own insurance company and take the appropriate steps so that the insurer can settle the damage after your return. Please take care to ensure this does not become necessary.
7. Littering and leaving a mess in the accommodation is prohibited! During your stay, cleaning the apartments and regularly emptying the bins is not the owner’s responsibility. Guests are responsible for cleanliness! Please do not take all your rubbish to the collection point at once on the last day of your holiday.
8. The accommodation is a place of rest, so making noise and disturbing other guests at any time of day is PROHIBITED! Please also bear this in mind when using the radio, TV or other electronic devices! Being loud, playing music or partying in a way that disturbs others after 11:00 pm is PROHIBITED! If this rule is not observed, the police will usually be called.
9. Please extinguish the embers after grilling! We do not provide wood or charcoal for grilling; guests must buy these themselves. Please clean the grill and the area around it after use.
10. The owner is not obliged to provide guests with towels, sheets, bed linen, soap, toilet paper, etc., or any other toiletries, cleaning products or washing-up liquid.
11. Please note that the blankets and mattress protectors in the house belong exclusively to the apartment and are not to be used as beach blankets, sun lounger pads or pet blankets. Mattress protectors do not replace sheets. The beds may not be used without sheets, not even with sleeping bags. Items belonging to the house may not be taken out of the house.
12. Please hang wet clothes and towels on the drying rack provided. (Please do not sit on the bed or sofa in wet swimwear.)
13. Smoking is prohibited inside the accommodation! Smoking is only permitted in designated areas (e.g. terrace, courtyard, etc.). Throwing cigarette butts on the ground is prohibited!
14. Bringing highly flammable, explosive or foul-smelling substances into the accommodation is prohibited!
15. Meals may only be eaten in the dining area or kitchen intended for this purpose.
16. Tap water is suitable for brushing teeth, washing hands, bathing, showering and, once boiled, for cooking! Instead of tap water, we recommend drinking the mineral water available in local shops.
17. Please use the electrical appliances provided for your comfort as intended. Guests are liable for any damage resulting from improper use! In the event of damage, guests must inform the owner immediately and compensate them in full.
18. The air conditioning may only be used while you are in the accommodation, with windows and doors closed. Please use it as intended!
19. When leaving the accommodation, guests are required without exception to take all possible precautions to protect their personal belongings (lock doors, close windows, etc.). Guests are responsible for protecting their personal property; the owner accepts no liability for any problems in this regard.
20. Guests are responsible for protecting the valuables and items belonging to the accommodation.
21. Please never throw waste, sanitary pads or nappies into the toilet, and as far as possible avoid getting hair or sand in the shower drain. Please ventilate the bathroom properly so that condensation can dry quickly.
22. Do not leave anything in an unattended car. Guests are responsible for protecting their personal property; the owner accepts no liability for any problems in this regard.
23. When leaving the accommodation, guests must without exception switch off the lights and electrical appliances, close the sunshades and turn off the taps and the gas.
24. During the guests’ absence, the owner may enter the rented accommodation only in exceptional cases. Exceptional cases include intervention or any safety measure to prevent possible material damage.
25. For reasons beyond our control (possible faults on the provider’s side), we cannot guarantee TV and internet service!
26. Only the agreed number of persons may stay in the accommodation. In the event of any problem in this regard, the owner has the right to end the stay of the guests present. Receiving visitors is only permitted with the owner’s prior consent.
27. When parking at the accommodation, please be considerate of other guests’ parking needs.
28. If for any reason you are unable to arrive on the first day, please inform the owner of your delay by 8:00 pm at the latest. Otherwise, the owner has the right to let the accommodation to other guests 24 hours after the agreed start of the stay. Please note that in such cases any amount already paid will not be refunded!
29. If guests wish to leave before the agreed date, the owner cannot under any circumstances be obliged to refund the difference.
The owners always have their guests’ comfort and relaxation in mind. They will gladly help you with any problem, information, etc. Please do not hesitate to contact them! Please share any comments on quality or other matters relating to the accommodation with the owner.
